Wing Zone, located at 385 Merchant Walk Square in Charlottesville, VA, has quickly established itself as a go-to destination for chicken wing lovers. Customers rave about the friendly staff, particularly Keem and Josh, who consistently create a welcoming atmosphere. Their dedication to quality is evident, with patrons noting that the food is always served hot and fresh, meeting expectations every time.
The menu is vast, offering a plethora of flavors that cater to all palates. Many reviews highlight the garlic Parmesan wedge fries as a must-try complement to the wings, adding an extra layer of taste to any meal. Families have found Wing Zone to deliver exceptional value, with orders always arriving in excellent condition. Feedback also reveals a commitment to customer satisfaction; when mistakes occur, management promptly resolves them, demonstrating a strong focus on service.
While some customers have experienced slight delays during busy times, the overall hype surrounding the consistent quality and irresistible flavors makes it worth the wait. Whether you're dining in or placing a to-go order, Wing Zone earns accolades for its delectable offerings and enthusiastic service, making it a worthwhile dining choice in the area.
Amenities and More
Accessibility
Has wheelchair-accessible car park
Has wheelchair-accessible entrance
Has wheelchair-accessible seating
Has wheelchair-accessible toilet
Service options
Offers kerbside pickup
Has no-contact delivery
Offers delivery
Offers takeaway
Serves dine-in
Highlights
Good for watching sport
Offerings
Serves comfort food
Serves late-night food
Serves small plates
Dining options
Serves lunch
Serves dinner
Has catering
Has counter service
Serves dessert
Has seating
Amenities
Has toilet
Crowd
Family friendly
LGBTQ+ friendly
Planning
Doesn't accept reservations
Payments
Accepts debit cards
Accepts NFC mobile payments
Credit cards
Children
Good for kids
Has kids' menu
Photos
Reviews For Wing Zone
Dae Will
Jun 18,2025
The guys at Wing Zone are so friendly welcoming(Keem &Josh) The food is always hot,fresh and exactly how you order it, the restaurant is always clean. I asked to sample the sauce beforehand and it was no problem to do so. I will be going back just because of the drive
Ash Dash
Jun 9,2025
My family and I visited today. We had large order and eveything still came out excellent. The food here is really good so many good flavors and very nice and sweet people working. Thank you for a Wonderful experience.
Raphael Gutierrez
Jun 9,2025
So good! Highly recommend garlic Parmesan wedge fries with your chicken.
Tiffany Rodriguez
Jun 3,2025
As a family of three, we have ordered from this location a handful of times. With that being said, every time we have ordered it has been exceptional quality for to go orders. Fresh, and hot! We typically spend 25-45 each visit and I can honestly say it is money well spent with no complaints. Which now a days, it is rare to keep consistent quality and service with every where being short staffed! Just a warning when ordering in person, and taking to go it can be a bit of a longer wait but none the less food was worth every dollar spent there and worth the wait!
Brandon Davis (Sivad1985)
Apr 28,2025
I went 3 times on opening week. Service was a bit slow at first, but most of the employees were still learning so I wasn't upset. The 3rd time I had picked up my order and when I got home one of the 2 flavors was wrong (easy mistake since both flavors had the word "ranch" in the name). I spoke with the manager and he went fixed the mistake and then some! Great service! Review based on 5 stars: 4.5* Service: 4 - can be slow even when not super busy. Location: 5 - Great shopping center with many options. Atmosphere: 4 - Small for dine-in. Clean site with a couple of televisions. Cost: 4 - Slightly better than average price for wings, without the "special day" prices some places have. Flavors: 5 - Large selection of flavors to pick from. Should have something that fits anyone's pallet. Quality: 5 - Wings were great. Decent amount of meat with the bone-in types. Some places have larger wings, but they are usually fattier. The boneless are actually kinda big and have great taste also.
Mildred Cowherd
Mar 29,2025
I just wanted to say that I’m so overwhelmed with the way I was treated when I went into the restaurant to order my food. There was a young man there by the name of Akeem that was absolutely incredible. He was so pleasant and polite and he gave me outstanding service. I was so impressed by his whole demeanor that I just couldn’t help but give a review on his outstanding manurism and his excellent personality and outstanding customer service. I would recommend that he be recognized for his outstanding service and leadership on his job he’s ABSOLUTELY OUTSTANDING
Hayden
Mar 23,2025
Got some boneless wings for lunch, and the staff was kind, the chicken was crispy and the sauce was spicy. Glad this place opened, I would definitely recommend to my friends and family. Thank you, Wing Zone team! Edit: (had more wings today and they were perfect! Hit the spot again! Thanks guys!)
Robert Munsey
Mar 11,2025
I’ve seen a lot of the negative reviews for this place. Lots of them seem to have been a while ago. I figured I’d give the place a try. The person that helped me was very nice and professional. He gave great advice on what to try and told me it would be out in 12 minutes. It was out exactly 12 minutes as said. Wings were good: exactly as expected. Seems like whatever people experienced earlier that wasn’t good has now been fixed. I’d recommend this place for fast and good wings.
Reviews For Wing Zone